Price Match Guarantee:
Terms & Conditions
ATOL Protected
Find it cheaper, we’ll match the price
Check out our Price Match Guarantee
Price Match Guarantee
Heidi Price Match Guarantee
At Heidi, we want you to book your ski holiday with total confidence, knowing you're getting the best possible deal. Found the same trip for less? Call us before booking, and we’ll match the price.
How It Works
We’ll match the price of an identical package that is publicly available to book online on a UK-based ATOL-protected travel agent or tour operator’s website at the time of verification.
Every detail must be identical, including:
- Number of adults & children (with exact ages)
- Flights (same airline, flight times, and flight numbers)
- Dates of travel
- Accommodation (same hotel, apartment, B&B, or guesthouse)
- Number of rooms & room types
- Board basis (e.g. self-catering, B&B, half board, full board)
- Transfer type (e.g. private, shuttle, coach* or train)
- Baggage allowance
- Ski passes (same duration and coverage)
- Ski lessons (same provider, duration, and level)
- Ski equipment hire (same type and duration)
The competitor’s price must be in GBP (£) and include all fees. It cannot include member-only discounts, promotional vouchers, or bulk-buy savings.
*A competitor’s coach transfer must be a scheduled service, not a privately-operated coach service run solely by the competitor.
Before booking, call our sales team with the competitor’s offer. We’ll verify the details and match the price on the spot.
Contact
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Why Call Before Booking?
Flight and accommodation prices change quickly, and availability can be limited. To guarantee the best deal, we check the details in real time. That’s why our Price Match Guarantee applies before you book, not after.
Terms & Conditions
- Price matching is only available before booking and must be requested by contacting the Heidi team.
- The competitor’s price must be live and bookable online at the time of your call.
- Price matching is available for online bookings only and can only be used once per booking.
- Price matching is available for packages that must include flights, transfers and accommodation.
- We cannot price match against another package from Heidi.
Book with Confidence
See a lower price? Call us now, and we’ll match it - so you can focus on hitting the slopes, not hunting for deals.
Why book a ski holiday with Heidi?
See our ski holiday reviews
All flight-inclusive holidays sold on Heidi are fully financially protected under the ATOL scheme (ATOL 11456)